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Shipping charges are calculated and displayed during checkout prior to placing the order based on the following guidelines. Due to current world events, shipping prices have increased.
Free Upgrade to Overnight Shipping (USA Only)
With all retail purchases over $200.00! (Retail orders inside the USA only)
Standard Shipping $7.99 (USA Only)
Retail orders inside the USA only. Does not include Puerto Rico, Guam, US Virgin Islands or any other US territory. Allow 2-3 Business days for delevery
Next day Air Only $29.99 Per order! (USA Only)
Retail orders inside the USA only / Orders placed after noon West Coast Time on Thursdays will be delivered on the following Monday.
APO, FPO & PO Boxes
Orders going to APO, FPO & PO Boxes are shipped via USPS Registered Mail. The cost is $13.50. Allow up to 30 days for delivery depending on the delivery location.
(Canada Only) USPS Delivery only $14.99!
No matter how much you spend. (Retail orders inside Canada only / Allow 7-10 Business days for delivery) Canada orders can arrive in 2 business with the selection of Overseas shipping. The cost for Express Canada Shipping is $29.99.
7-Day Satisfaction Guarantee
Your satisfaction is the key to our success. We pride ourselves on the high percentage of our customers who return to buy additional Sunglasses after their initial purchase. We check every pair of Sunglasses we ship so that we can be certain you receive exactly what you ordered: A high quality, feature filled product at an affordable price.
If for any reason you are not completely satisfied with your selection, you may return it, with no questions asked, within 7 days after delivery.
You have 3 options
1) We'll replace them if they are damaged or defective
2) You can choose a different style (you pay the difference or we'll refund the difference in cost)
3) We'll give you a full refund (less shipping)
There are no hidden restocking fees. Your only cost is for shipping the glasses back to us.
To take advantage of this liberal return policy the following conditions must be met:
- Merchandise must be returned in new condition and in the original manufacturer's packaging, along with a copy of your receipt which includes your order number
- All originally included parts, cleaning cloths, cords and cases must be returned
- Original manufacturer's guarantee cards, manuals and registration forms must be left blank
- A Return Authorization (RA) number must be obtained from SOS Eyewear® prior to shipping, and the RA Number written clearly on the outside of the shipping carton
- To obtain an RA number, please e-mail your request, including your order number, to: Returns@SOSeyewear.com, or Contact our Customer Service Department at 866-467-3111
- Hi-Def Optics, LLC is not responsible for Returns or Guarantee requests for products purchased by third parties or distributors
- Mail Returns To: HI-DEF Optics LLC, 1030 A Cindy Lane Carpinteria, CA 93013. Returns without a Return Authorization Number will be refused
- The customer is responsible for return shipping charges. We recommend you ask your shipper for Insurance and a Tracking Number, as Hi-Def Optics, LLC can not be responsible for the returned item until it arrives at our warehouse
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